Safe Senior Care Resources

  • To find out if a nursing home or care facility has a history of complaints or citations for faulty care, visit the California Department of Public Health (CDPH) website (http://hfcis.cdph.ca.gov/servicesAndFacilities.aspx) or call the state Health Facilities Inspection Division at (800) 228-1019.

  • To find out if a senior-care facility has been cited for negligence resulting in a patient’s death, visit CDPH's website (www.cdph.ca.gov/certlic/facilities/Pages/AACounties.aspx) or call the state Health Facilities Inspection Division at (800) 228-1019.

  • Nursing home quality ratings are posted on the Medicare website (www.medicare.gov/NursingHomeCompare/search.aspx).

  • To check if a health-care provider is licensed, visit the Medical Board of California's website (www.mbc.ca.gov).

  • To review the credentials of a doctor, registered or vocational nurse or other medical professional, visit the state Department of Consumer Affairs "License Lookup" website (www2.dca.ca.gov/pls/wllpub/wllquery$.startup). Professions are listed in alphabetical order.

  • The credentials of a home-health aide, a certified nurse assistant or others may be checked by visiting the CDPH website (http://cvl.cdph.ca.gov/SearchPage.aspx) or calling (916) 327-2445.

  • To check out residential elder-care facilities, visit the state Department of Social Services, Community Care Licensing Division website (http://ccld.ca.gov).

  • To get help or to report abuse, call the Los Angeles County Elder Abuse Hotline at (877) 4-R-SENIORS ((877) 477-3646). You also may report abuse online through the Los Angeles County Adult Protective Services website (https://fw4.harmonyis.net/LACSSLiveintake/).